Terms & Conditions
Last Updated: 10 June 2025 | Effective: 10 June 2025
1. About These Terms
These terms apply to your use of the Tidewell website at tidewellv.pro and to any arrangement you make to receive our document organisation or general information services. Tidewell is based at 63 Thanon Si Chum, Nai Muang, Phitsanulok 65000, Thailand.
By using this website or enquiring about our services, you acknowledge that you have read and understood these terms. If you do not agree, please do not use the site or proceed with a service booking.
2. Nature of Our Services
Tidewell provides document organisation assistance and general informational resources related to pension paperwork. Our services are administrative and educational in nature. They are not a substitute for professional advice of any kind.
- We do not offer personal, financial, or any other form of professional advice.
- We do not act on your behalf in any legal or regulatory capacity.
- All information materials we provide are general, educational, and for reference only.
- Nothing we produce, say, or share should be understood as a recommendation regarding your personal circumstances.
If you need guidance relating to your personal situation, we encourage you to consult a suitably qualified professional.
3. Service Descriptions
Our three services are described below. Prices are listed in Thai Baht (฿) and are inclusive of any applicable taxes unless otherwise stated at the time of booking.
Help Desk Organising Visit — ฿3,500
An in-person visit to assist with sorting and labelling pension-related documents. Administrative support only; no advice on personal decisions is given.
Community Information Talk — ฿8,500
A general educational session explaining common pension paperwork structures. The talk is non-personal and stays at a general, informational level throughout.
Yearly Tidy-Up Plan — ฿21,500
An annual arrangement for periodic organising support and access to general information checklists. All materials provided are general in nature.
4. Bookings and Payment
- Service bookings are made by contacting us directly by phone or via the enquiry form on this website.
- A booking is confirmed once we have acknowledged it in writing (by email or message).
- Payment arrangements are discussed and agreed at the time of booking confirmation.
- We do not process payments through this website. No payment card data is collected online.
- Prices are subject to change; the price applicable to your booking will be confirmed at the time of booking.
5. Cancellation and Rescheduling
- You may cancel or reschedule a booking by contacting us at least 48 hours before the scheduled date.
- Cancellations made with less than 48 hours' notice may be subject to a cancellation fee, as discussed at the time of booking.
- If we need to cancel or reschedule due to unforeseen circumstances, we will contact you as soon as possible and offer an alternative date at no additional cost.
6. Limitation of Liability
Our services are provided in good faith on a general, informational, and organisational basis. To the fullest extent permitted by applicable law:
- We accept no responsibility for any decisions made based on information or materials provided by us.
- We accept no liability for any indirect, consequential, or incidental loss arising from use of this website or our services.
- We do not warrant that information materials are complete, current, or applicable to any individual's circumstances.
- Nothing in these terms limits liability that cannot legally be excluded, such as for fraud or gross negligence.
7. Intellectual Property
All content on this website — including text, design, and information materials — is the property of Tidewell or its licensors and is protected under applicable copyright and intellectual property law. You may not reproduce, redistribute, or repurpose any content without our prior written permission.
8. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You must not:
- Use the site in a way that could damage, disable, or impair it.
- Introduce any malicious software or attempt to gain unauthorised access to any part of the site.
- Use automated tools to scrape or collect data from the site without permission.
9. Privacy
How we handle your personal data is set out in our Privacy Policy. By using this website, you acknowledge that policy.
10. Changes to These Terms
We may update these terms from time to time. The current version will always be published on this page with a revised date. Continued use of this website after any changes constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of Thailand. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts of Phitsanulok Province, Thailand.
12. Contact
If you have any questions about these terms, please contact us:
63 Thanon Si Chum, Nai Muang, Phitsanulok 65000, Thailand
+66 55 247 813